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A Beginners Guide to Benefits
This page is a good place to start for basic information about the various kinds of welfare benefits payable in the UK. There are masses of links to other sources of more detailed information. AbilityNet
AbilityNet aims to open up IT to all people, regardless of their physical ability and can offer free information and advice plus individual assessment of technology needs. Ableize
The Ableize site has a wealth of links to disability and mobility resources. About My Vote - Making Sure You Have Your Say
This website will help you find out everything you need to know about getting and using your vote. Lots of useful information. Acceptable Use Policy for Clients IT
The Acceptable Use Policy and Guidelines are intended to help clients to make safe and efficient use of the ICT services provided by Sanctuary Carr-Gomm Access Art
AccessArt is a collection of resources & a creative and dynamic learning tool for everyone. There's a variety of online workshops on the site. The Immersive Learning Project is a real experience! Accessibility Information for people with a disability
DisabledGo believes that society disables people by not making goods and services accessible to all. This site empowers you to judge for yourself which shops and services are accessible for you. Action on Elder Abuse
Action on Elder Abuse (AEA) works to protect, and prevent the abuse of, vulnerable older adults. Adobe Acrobat Reader
Some of the materials on this site are provided as PDF (Acrobat) files. If you need the free Acrobat Reader software to access these materials please use this link. Advice Now - Making Sense Of The Law & Your Rights
Advicenow - provided by Advice Services Alliance, the coordinating body for UK advice services. Links to information on the law and your rights, plus learning materials, case studies, quizzes & more. Age UK
Age UK aims to promote the well-being of all older people and to help make later life a fulfilling and enjoyable experience. The organisation was formed by the merger of Age Concern and Help The Aged. Aimhigher
Aimhigher shows you how Higher Education could help you to improve your career prospects. With information about courses and ways of studying it may help point you in the direction you want to go. Alcohol Concern
Alcohol Concern works to reduce alcohol-related harm and to improve services available to people with alcohol-related problems. They provide information & support to individuals and service providers. Alcoholics Anonymous (AA)
Among the resources on the AA web portal is information for people wanting help with a drink problem, and for professionals working with problem drinkers + a list of all AA group meetings in Europe. Allpay
The Allpay service lets you pay your rent at any of the 50,000 Allpay outlets around the UK, online, or by telephone. Alzheimer’s Society
The Alzheimer's Society works to improve the quality of life of people affected by dementia in England, Wales and Northern Ireland. Anxiety UK (formerly the National Phobics Society)
Anxiety UK helps those affected by anxiety disorders, providing information, support and understanding as well as working to improve service provision. Arvon Foundation - residential creative writing courses
The Arvon Foundation's residential courses (about one week long) cover every creative writing genre and offer dedicated writing time. Grants are available for people unable to afford the full fee. AskSara
Developed by the Disabled Living Foundation, this site gives clear advice and guidance on issues like managing medication, mobility and transport issues, emergency help, and many other topics. Balloon Hats - Spreading Fun Around The World
Promoting understanding of other cultures doesn't have to be dour and worthy. This site shows how a bit of fun and laughter - and a few balloons - can remind us of our shared humanity. Basic Skills: Maths - - Curious Maths
This website includes a variety of maths games and curiosities plus tricks which may help you to make maths easier and more fun. BBC RaW
RaW (Reading and Writing) is a literacy campaign launched by the BBC in October 2005. The RaW website includes Test Yourself activities, Games, Quizzes & plenty of information about local events. BDA - The British Dyslexia Association
The BDA raises awareness of the evidence and effects of dyslexia and aims to develop and encourage services that meet the needs of dyslexic people. Benefits advice from CAB
Useful advice on the main UK welfare benefits from the Citizens Advice Bureau website. Black History Month
Black History Month is celebrated every October and the BHM website is a source of information (whatever time of year) on Black History, Education, Arts and Culture. Black Presence
This resource provides lots of information on an often neglected area of British history: the contribution over many centuries of the country's black population. Bleeping Computer
A community providing computer help and tutorials that will be understandable even to beginners. You need to register with the site to access all of its resources. British Deaf Association (BDA) - The Sign Community
The BDA is run by Deaf people and represents the Sign Language community, which is united by shared experiences, history and, most importantly, by British Sign Language (BSL). British Pathe Film Archive
Using this website you can preview film clips and photos from the British Pathe Film Archive. This historical archive covers news, sport, social history and entertainment from 1896 to 1970. British Sign Language - An Introduction
This website gives a general introduction to BSL (British Sign Language) and demonstrates how many common words are signed. BSL - British Sign Language - Courses
A national directory of centres offering courses in British Sign Language is available by clicking on this site's "Education" link. The courses are organised by region. Building Social Networks - Links
The Links page from our online resource "Building Social Networks" has a variety of useful leads plus tips on how to develop and strengthen relationships. Can U Cut It? - Getting into the fashion industry
If you've toyed with the idea of becoming the next Stella McCartney this site might be what you're looking for. Lots of information about training and job opportunities in the fashion industry Care Quality Commission
The Care Quality Commission regulates care provided by the NHS, local authorities, private companies and voluntary organisations and protects the interests of people who are "sectioned". Career Development Loans
A Career Development Loan (CDL) can help you gain the experience, training and qualifications you need to improve your job skills or even launch a new career. Carers UK
Carers look after an ill, frail or disabled family member, friend or partner and Carers UK fights to gain carers the recognition they deserve. Carr-Gomm Photography Society
A group of Carr-Gomm clients are learning photography (and IT) skills and building their own portfolio of photographic work. This blog shows how their work is progressing. CEOP: Child Exploitation and Online Protection centre
CEOP promotes awareness of online safety issues and has enforcement powers to prevent people using the internet as a medium for abusing children. CGtell Online Resources - The Money Game
This is an interactive game introducing you to some money management issues. The scene is your new flat. The bills start to arrive. So... how best to handle them? CGtell Online Learning Resource: Keeping Safe
Keeping Safe looks at Personal Safety, Security At Home, and community resources for making us all safer. It includes links to other sources of advice and support. CGtell Online Learning Resource: Money Tips and Advice
Linking to The Money Game, this web page has a range of advice on handling money and dealing with debt. Brief advice is given with links to more detailed sources of information. CGtell Online Learning Resources for Empowerment And Participation
A variety of resources which will interest anyone wishing to learn about empowerment, client involvement, and tenant participation. Some resources are aimed specifically at Sanctuary Carr-Gomm clients. CGtell Online Learning: Conserving Resources
Our online learning materials on Green issues include a variety of activities on conserving resources. Quizzes and games plus lots of factual information and links. CGtell Online Learning: Lifeskills - Cooking Safely
These online materials look at many aspects of learning cooking lifeskills and focus on food shopping, kitchen safety, and food hygiene. CGtell Online Resource: Building Social Networks
There are practical skills that we can use to develop and strengthen our relationships. These online materials may help you to practise some of these and overcome any feelings of isolation. CGtell's Move-On Diary
For the use of staff who support tenants moving on to independent accommodation. The move on diary helps you to create an action list and calendar to support this. Child Trust Fund
Child Trust Fund is a savings and investment account for children. Some children born between 2002-2011 may receive a voucher to start an account. (Under government review and being phased out.) Citizens Advice Online
Citizens Advice Bureaux offer free, confidential advice in their many centres around the UK. This website has lots of advice and information on a wide range of topics. Community Legal Advice
Lots of advice on your legal rights and how to get legal help if you need it. Also run a free helpline 0845 345 4 345. Community Re>Paint
The Community Re>Paint project collects leftover reusable paint from householders. It is redistributed to those who need paint but cannot afford it. Computer Virus Myths Page
Computer Viruses can pose a real risk. Learning how to avoid them we definitely recommend. But there is lots of misinformation about viruses. This site explodes some of the myths. Computers for charities and community groups (BTCommunityConnections)
BT donates internet-ready PCs to charities and community groups who are able to demonstrate how they would use the internet in an innovative way. It could be worth checking out! Connexions
Connexions Direct helps young people to make decisions and choices by offering information and advice. The site also has a directory for locating Connexions services in your local area. Conserving Resources - links galore
Our online learning materials called Conserving Resources includes a separate links page with lots of information on Green issues. Explore this page to browse through the links. Construction industry careers advice (bconstructive)
Fancy yourself as a bricky, scaffolder, designer? The bconstructive website is a good place to start if you want to find out more about employment and training opportunities in construction. Consumer Credit Counselling Service
If you have a question about money, budgeting, creditors or bills this is a good place to find some answers. Consumer Direct - Find out about your rights as a consumer
Consumer Direct provides links to a variety of websites that will enable you to tackle your consumer problems as well as helping you to make informed decisions before buying goods and services. Consumer Focus
Consumer Focus looks after the interests of consumers generally, but especially with regard to energy (gas and electricity) issues and postal services. Consumer Rights - Financial Services - The Financial Services Authority
The Financial Services Authority regulates banks and other financial bodies. This website is a good place to check out what your basic rights are in terms of financial products. Consumer Rights - The Office Of Fair Trading
The Office of Fair Trading (OFT) aims to protect consumers. The OFT explains consumer rights & make sure that businesses compete and operate fairly. Their website has some really useful information. Consumer Rights - Trading Standards
If you want to know about your consumer rights Trading Standards may be able to help. Find your nearest service using the postcode search on this website which also has a wide range of helpful advice. Contact Magazine
Online editions of the newsletter for clients. Create your own Jackson Pollock masterpiece
A simple but very colourful way to create your own action painting in the style of Jackson Pollock. Creative Writing resources from the British Council
This very comprehensive online guide to short courses and summer schools in creative writing is produced by the British Council. Courses in poetry, stories, script-writing and plenty more are listed. DailyOM
A source for nurturing your mind, body & spirit. If you subscribe by email, DailyOM will send you inspirational thoughts for a happy, healthy and fulfilling day. Includes horoscopes. Deaf 24/7
Deaf 24/7 is an internet resource point for any one interested in deaf related information, especially in the United Kingdom. Dealing With Debt - A Self-Help Guide
Credit Action's self-help guide gives general advice, step by step, on how to tackle personal debt problems. Department of Health - NHS Choices
NHS Choices puts you in control of your healthcare, helping you to make choices about your health, from lifestyle decisions through to the practical aspects of finding and using NHS services. Department of Work and Pensions
Find out about your entitlement to benefits/pensions. The DWP site has lots of information about your rights to social security. DIAL UK (Disability Information and Advice Line)
The national network of Disability Information and Advice Lines provide information and advice to disabled people and others on all aspects of living with a disability. Dictionary of Computer Jargon
This website does a good job of translating computer jargon into plainer language. Direct.Gov
Direct.gov is the place to turn for the widest range of government information and services. It covers all the government departments, gives general advice on council services, and plenty more. Do-It Volunteering Opportunities
Voluntary work can be a good way to put your skills to use and develop new ones. A pathway into employment even. Do-It has a UK-wide database of volunteering opportunities plus lots of background information and advice. DrugScope
DrugScope aims to reduce drug-related risk by, for example, publishing guidance for Drug Workers, teachers, and other professionals, and producing information materials. Dyslexia Action
About 10% of the population have some form of dyslexia yet it is a subject surrounded by myths. Dyslexia Action wants to see a world free of barriers to people with dyslexia. Education & Learning Advice from DirectGov
This site covers many aspects of adult learning: courses, help with childcare, financial support, and so on. Lots of information to help you to decide if now is the time to take up a course. English Heritage
English Heritage looks after the historic environment of England with the aim of helping people to understand and appreciate why the historic buildings and landscapes around them matter. Equality and Human Rights Commission (EHRC)
The EHRC has the statutory duty to promote, to protect, and to enforce equality. Fail Blog
Constantly updated collection of amusing images. Fairbridge
Fairbridge offers young people a combination of long-term personal support and challenging activities in 15 of the most disadvantaged areas across the UK. Film-Making: A Glossary of Film Terms
This web page has a very comprehensive list of technical terms used in film making. If you are interested in film or video making this may help you in your studies. Financial Help for Students
There are a variety of sources of financial help for students and this DirectGov web page gives links to all the information you might need on this topic. Flash Player - download
Some materials on the site, or materials that we link to, need Flash Player to work on your computer. If you don't have Flash Player follow this link to download it & then install the software Floodlight - London course finder
Floodlight is the official guide to courses in London. That's all the part-time and full-time courses run by government-funded colleges, universities and adult education centres in all London boroughs. FOLDOC: The Free Online Dictionary of Computing
FOLDOC is a searchable dictionary of acronyms, jargon, and just about everything
else to do with computing. Food And Mood
Recognising the links between the diet we adopt and the way we feel emotionally can give us more control over our own mental health. Food Standards Agency
The Food Standards Agency is a watchdog set up to protect public health & consumer interests in relation to food. This site has lots of information on food safety, food hygiene, cooking food & diet. Foundation 66
Foundation 66 offers a range of drug and alcohol support services across London. Furniture Re-Use Network
Both environmentally friendly, and cheap, re-used furniture and appliances can be a good way to kit out new accommodation if you're moving. This page has a listing of projects right round the UK. Gamblers Anonymous
The Gamblers Anonymous site gives details of meetings and includes a variety of advice and information materials of relevance to people who gamble compulsively. Get Safe Online
Get Safe Online will help you protect yourself against internet threats. The site is sponsored by government and leading businesses working together to provide a free, public service. Giving Up Smoking
The risks of smoking to health are spelled out very clearly on this online resource which also gives many tips and suggestions on how to cut down or give up smoking. Grown Up Green
The grownupgreen website is for people who want to make more informed choices about what they buy and issues such as renewable energy and management of household waste. Hampshire Chronicle
This website for Sanctuary Carr-Gomm tenants, particularly those in and around Hampshire, is run by a tenant from Basingstoke. Healthy Start
Some young mothers, or mothers-to-be, may qualify for help under this programme which provides free vouchers every week for milk, fresh fruit and veg, infant formula milk and vitamins. Help through tough times
A variety of organisations such as Benevolent Funds can help people financially who work in, or used to work in, a particular trade or industry. Joblinks may be able to help you find this kind of help Here's History - Kent
A huge resource of archive material, including articles, maps and images, on the history of the county of Kent. History On The Net
History On The Net has bags of information on historical subjects. There are a range of games and interactive activities with a history theme. The content is linked to the UK history curriculum. History: A Vision Of Britain
Look back through the last 200 years of Britain's history. Includes census data and other statistics plus maps and historical descriptions. Find out more about the recent history of your town. Homeless London
This site gives full details of both residential and non-residential services for homeless people in London plus a range of other information. Homeless UK
A website for advisors and the public about services that help homeless people. You can find information on over 8,000 services across the UK, including hostels, advice and support services. How to be a gardener
Have you always longed to have green fingers but find it all a bit too intimidating to know where to start? This online course gives lots of tips on gardening. With quizzes and other activities... and you won't even need a pair of wellies. ICO - The Information Commissioner’s Office
The Information Commissioner’s Office upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals. Infoplease
This website has a wealth of general information useful for basic research or just curiosity about facts. The site includes dictionary and thesaurus, atlas, fact finder, and many other tools. IT... Everything you ever wanted to know
There are lots of articles and tutorials on this site if you want to find out more about making the best use of your computer. Also links to online courses and other resources. Job interviews advice (monster.com)
This site includes a wealth of information on preparing for job interviews and dealing with those tricky questions. The Virtual Interview link lets you practice interview skills in a dozen scenarios Jobseeking Skills: CGtell's online resources for people seeking employment
This online resource looks at Jobseeking Skills: finding jobs, making applications, preparing a CV, and interview skills. It has a number of activities & games plus links to other sources of help. Keep Warm Keep Well
Keep Warm Keep Well is a national campaign to reduce cold-related illness and deaths during winter. You'll find information and advice about how to stay well in winter by keeping warm and what financial support is available. Keeping Safe Online
To safeguard your privacy and stay safe online please read through these tips and remember them when you're surfing the Net. Languages, BBC
The BBC Languages pages include a wide range of online courses in European and other languages. LearnAboutMoney.org
This site provides a complete financial education course and this can also be downloaded (a PDF file) as a workbook if you'd rather do the course "offline". learndirect
The national learning advice service offering free advice and information on over 700000 courses across the UK. Telephone 0800 100 900. Learning Disabilities Portal
Designed for anyone with an interest in learning disabilities. The portal, run by MHF, enables thousands of members to share news items and information about events, websites and organisations. Lets Talk About Money
The Let's Talk About Money site helps you get to grips with some of the basics of money: using banks, managing credit, and what to do about debt for example. Life In The UK Test
If you are applying for naturalisation as a British citizen you'll need to show that you know about life in the UK. One way to do this is to take the Life in the UK Test. This website tells you more. Lifeskills - Cooking Safely
This online resource from CGtell looks at Cooking Safely and includes materials on shopping for food, food safety, kitchen safety (including an interactive game) and sources of other information. Liftshare.Org
Car sharing is when two or more people share a car and travel together, cutting down congestion and pollution. This site helps you to find a lift sharer and do your bit for the environment. London Journey Planner
The Transport for London Journey Planner is an excellent tool for planning any journey around the capital. You can have the results sent to your mobile phone or by email too. Maths: The Math Forum
A huge collection of resources on mathematics. While it has a US bias, the site has links to a very wide range of maths resources which will be of interest to students of maths wherever you are. MathsNet
MathsNet provides a very wide selection of interactive mathematics resources. A really goodie bag of resources, puzzles and games for anyone interested in developing their mathematics skills. Mencap
Mencap works with people with a learning disability and their families and carers: fighting for equal rights, challenging attitudes and prejudice and providing advice and support. Mental Health Foundation
The Mental Health Foundation is a leading UK charity that provides information, carries out research, campaigns and works to improve services for anyone affected by mental health problems. Mind
Mind is a leading mental health charity that works to create a better life for everyone with experience of mental distress. Mindtools
Learn essential life, career training and management training skills. Freely available and outlined in easy to understand language, these skills are supported by practical examples, exercises & work. Money Basics
Because many of us have never been taught even the basics of money management, three leading organizations involved in these issues got together to produce this website. Money Made Clear
The FSA regulates banks & other financial services providers. Their Money Made Clear site has a range of useful general information on managing your money. Money Matters To Me
Money Matters To Me is an online resource to help you to understand financial matters that are relevant to you and to take control of your money on a day to day basis. Money Money Money
Particularly aimed at young people, this site provides a "guide to basic finance" ... stuff like starting work, getting a bank account, and basic budgeting. Money to Learn
If you are thinking about improving your skills or getting a qualification and you want to know what financial help is out there then this online resource is for you. National Centre for Independent Living (NCIL)
NCIL promotes independent living; meaning that disabled people have control and choice over their own lives. National Communities Resource Centre
The National Communities Resource Centre offers training and support to people living & working in disadvantaged communities, to develop their skills, confidence and capacity to tackle problems. National Debtline
Free confidential advice on dealing with debt, information packs, and advice on budgeting are just some of the many informative resources available via this website. National Survivor User Network
The National Survivor User Network aims to develop networking which will engage, support and reflect the diversity of mental health service users across England. National Trust
The National Trust acts as a guardian for the nation in the acquisition and protection of threatened coastline, countryside and buildings. Natural England
Natural England is an independent public body whose purpose is to protect and improve England's natural environment and encourage people to enjoy and get involved in their surroundings. NHS Direct Online
This site gives a comprehensive overview of health issues and what help may be available. Nice Cup Of Tea And A Sit Down
If you're keen on a nice cup of tea, and a biscuit (or cake) then this is the website for you. Meticulously detailed accounts of every possible imaginable tea-drinking accoutrement. No More Panic
We all have fears and can get anxious about things and if these grow intense then we can't function. The self-help advice and support on this website may be helpful if you are in that position. Office of the Public Guardian - Protection from Financial Abuse
The Office of the Public Guardian is responsible for providing services which promote the financial and social well being of people with mental incapacity. New rules came into effect on 1 October 2007. Onelook - online dictionary
The Onelook online dictionary can be ideal for checking a definition or spelling. The website links to a number of prominent online dictionaries and searches them all for you in one go. Online CV Builder
This online tool from learndirect takes you step-by-step through the process of writing a CV. At the end a file is created (RTF format) which you can save and edit. Online tutorials
This site has a wide range of online learning materials exploring many aspects of using computers and the internet. These range from basic/introductory material to advanced level. Open Learn
Free online learning resources, on a wide variety of subjects, are available via the Open University's OpenLearn website. Overcoming Loneliness
In the words of the website's author: I used to be really shy, lonely, and socially clueless... everything written here is based on my own experiences in overcoming these problems. Patient Opinion - Make your voice heard on health issues
Patient Opinion is for sharing your experiences of health care. By doing so you can help other patients — and perhaps even change the NHS. Nothing will change if no one complains! PEP Ltd
PEP works with statutory and voluntary agencies and with local communities to improve services and make sure that they meet community needs. They offer advice and training in these and other areas. PledgeBank
PledgeBank helps people get things done by letting users say 'I will do something, if a certain number of people will help me do it'. You can support a pledge by agreeing to do the same thing. Poetry House
The Poetry House offers a very wide selection of information about poetry and poets from a range of times and places. The site includes links to many other resources. Princess Royal Trust for Carers
The Princess Royal Trust for Carers is the largest provider of comprehensive carers support services in the UK. Project Gutenberg
Many out-of-copyright books are now available to download or read online. Others are published free of copyright (copylefted). Project Gutenberg pioneered this and has a very large selection of ebooks. Quick Reads
Quick Reads are short, fast-paced books especially written for people who might benefit from rediscovering reading (or discovering it for the first time). QUIT (Giving Up Smoking)
QUIT is the independent charity whose aim is to save lives by helping smokers to stop. Smokers wanting to QUIT can also call 0800 00 22 00. QuitNet
While it has a distinct American flavour there are various useful resources on giving up smoking on this website. RADAR - Disability network
RADAR is a national network of disability organisations and disabled people and is dedicated to promoting equality for all disabled people. Rape Crisis
This website aims to provide the basic information that survivors of sexual violence, friends and family need to access the services they need. Re-Solv
Re-Solv is a national charity solely dedicated to the prevention of solvent and volatile substance abuse (e.g. glue-sniffing). Their website offers information in a range of formats. Recycle Now
The Recycle Now campaign aims to encourage more people to recycle more stuff more often. The website shows how easy it is to recycle and how your efforts can make a real difference. Recycling postage stamps
Postage stamps can be recycled by donating them to the RNIB. This web page explains what to do, and where to send them. Note too that Oxfam shops will also accept these as do some other charities. Rethink
Formerly the National Schizophrenia Fellowship, Rethink is dedicated to improving the lives of everyone affected by severe mental illness, whether or not they have a condition themselves. RNIB - The Royal National Institute of the Blind
There are two million people with sight problems in the UK. The RNIB offers information, support and advice and this website is a good place to start finding out more. RNID - for deaf and hard of hearing people
RNID is the largest charity representing the 9 million deaf and hard of hearing people in the UK. It aims to achieve a radically better quality of life for deaf and hard of hearing people. Samaritans
Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress or despair. The site includes details of helplines and an email service. Sanctuary Carr-Gomm
CGtell is one of a number of services from Sanctuary Carr-Gomm. To find out more about us please follow this link. Sanctuary Carr-Gomm facebook group
This facebook group is a way for clients to share views and information as well as finding out about Sanctuary Carr-Gomm news and events. You'll need to be a facebook member to fully access it. Sanctuary Group
Working in partnership with both public and private sector organisations, Sanctuary Group is committed to providing quality affordable housing and effective social care services and facilities. Sane
SANE raises awareness and respect for people with mental illness and their families, researching causes and treatments and trying to secure better services. Saneline advice & support: 0845 767 8000. Scandoo Search Engine with content filtering
The Scandoo search engine automatically scans all search results to protect you from visiting web sites that spread malicious viruses or spyware, or which have content that is offensive. Scope - focusing on cerebral palsy
Scope is the disability organisation whose focus is people with cerebral palsy. Our aim is that disabled people achieve equality: a society in which they are as valued and have the same human and civil rights as everyone else. Seasonal Affective Disorder: The SADAssociation (SADA)
Seasonal Affective Disorder (SAD) is a type of depression that affects an estimated half a million people every winter, especially during December-February. SADA raises awareness and gives support. Shelter (England)
Shelter helps people find and keep a home and campaigns for decent housing for all. The website includes comprehensive online advice guides. Signature (formerly the Council for the Advancement of Communication with Deaf People - CACDP)
Signature promotes excellence in communication with deaf and deafblind people. Accredited courses are offered at over 700 colleges and centres around the UK. A searchable map with further details is on their website. Signpost Kent - Your route to mental wellbeing
We all have times when we may feel anxious, stressed or depressed, but finding out who can help can be difficult. The Signpost Kent website aims to make this much easier. Skill-National Bureau for Students With Disabilities
Skill promotes opportunities for young people and adults with any kind of disability in post-16 education, training & employment. The organisation runs an advice line. Details on the website. Skills Active
SkillsActive is a useful source of information on career and training opportunities in Sport, Recreation, Health and Fitness, Playwork, Outdoor Education and Training and the Caravan Industries. Skillswise - Words and Numbers skills
Skillswise helps adults improve their reading, writing and maths skills. It is targeted at Level 1 of the adult Basic Skills Literacy & Numeracy Curriculums. The site includes resources for tutors too Smoke Free England
Details of the legislation on smoke free premises as well as health-related information. St Mungo's
St Mungo's is a homelessness agency and housing association which began in 1969 and now offers support and care for over 1400 vulnerable men and women in over 70 housing projects, leading London's services for people who are homeless and vulnerable Supporting People
Supporting People (SP) offers vulnerable people opportunities to improve their quality of life and enables greater independence. Many of Sanctuary Carr-Gomm's services are funded via this programme. Supportline - answers and links
The telephone counselling service Supportline has a website with some useful general advice on a range of subjects. Each section gives some basic tips plus links to other sources of help. Talk To Frank - National Drugs Helpline
Information and advice for anyone who wants or needs to find out more about drugs. The website gives info and tells you how to get in touch. Tax Credits information
Use this site to find out about eligibility for Tax Credits. It includes ready reckoner and other tools which can help you assess if you would be entitled to Tax Credits. Tenant Participation Advisory Service
TPAS is a national organisation providing information, advice, training, consultancy, seminars and conferences on all aspects of tenant participation. The Site
The Site, aimed at people aged 16-24, covers a very wide range of topics: health and sexual issues, drink and drugs, money, your rights... every topic a young person might want support & guidance on. TimeBank
Whether you want to improve your CV with new skills, meet new people or just feel good about yourself, TimeBank can hook you up with a volunteer opportunity that could change your life for the better. Timebanks - Time to give and take
Time banking encourages people to exchange their time and skills, a service provided for someone earns time bank credits which can be used to "buy" a service of another kind. Transport Direct
Transport Direct offers information for door-to-door travel for both public transport and car journeys around Britain. Turn2Us
This site helps people to access the money they're entitled to by way of benefits, grants, and other help. There's information for advisers as well. Turning Point
Turning Point is a leading social care organisation providing services for people with complex needs, including those affected by drug & alcohol misuse, mental health problems & learning disability. UK Online Centres - Find out if there's free web access near you
UK online centres are being set up to enable everyone in the UK to have access to the internet and e-mail wherever they live. Many of the centres are free. Use this site to find the nearest centre. Universities And Colleges Admissions Service (UCAS)
UCAS is the organisation that deals with all applications for full-time undergraduate courses at UK universities and colleges. The website includes a course search facility & lots of other information. Virtual University for Voluntary Sector Studies
The Virtual University offers a variety of distance learning modules in interpersonal skills, counselling, psychology & similar subjects. These are aimed at anyone working in the voluntary sector. VoiceMAil4All - free voicemail service if you are homeless in London, Leeds, or Brighton
VoiceMail4All is a free service for homeless people in London, Leeds, and Brighton who don't have their own telephone number but need to be contactable e.g. to help in finding housing or a job. Volunteering England
Volunteering can be a good way to polish up your work skills as well as a worthwhile use of your time. This web site offers a range of resources for people who want to volunteer. W3Schools
A comprehensive collection of free online tutorials in web building. HTML, CSS, Java, all the basics are covered plus XML and other advanced topics too. Webmail
Web based email can be accessed using any computer. It's a good way of maintaining email contact even if you don't have your own computer. This web page explains more & has useful links to providers. What are user names and passwords
Many websites, and other computer systems, require you to provide a user name or a password, probably both. This web resource explains why, and gives some tips on choosing appropriate ones. What Supporting People services should be like
Produced by Supporting People, this easy read booklet (PDF, size 132KB) tells you what you should be able to expect from a Supporting People service. Wikipedia
There are lots of online reference works but what makes Wikipedia different is that you could add your own knowledge to it. A true community of knowledge built on the expertise of web users. Womens Aid
Women’s Aid is the national charity working to end domestic violence against women and children. The website explains the issues and the range of work that Womens Aid carries out. Work-In-Progress
Work-In-Progress supports people who have experienced mental health problems with their search for work. The service can arrange work placements as well as assisting with all aspects of jobseeking. Workers Educational Association
The Workers’ Educational Association (WEA) is the UK’s largest voluntary provider of adult education. WEA offers a comprehensive range of courses in every region. Search this site by postcode. Working in Social Care
For all sorts of reasons people sometimes need help to cope with day-to-day living. Social care workers provide this support. This site provides information on career opportunities in social care. Working with windows
Computers allow different bits of information to appear on your screen in different areas called windows. This tells more. Note that it is not about the Microsoft Windows system. Write To Them: Make Your Voice Heard
This very nifty website can put you directly in touch with your MP, councillor, and other elected representatives. All you need is your postcode and the site does the rest. Zamzar file conversion utility
Convert files from one format to another: sounds, images, documents, many more. Particularly useful for converting OpenOffice files to Microsoft Office, and vice versa. Free to use for files < 100MB. | 
